The initial phone call was very helpful and flexible for a first-timer. Inspection was thorough and the friendly inspector took the time to explain everything, make suggestions, and even offered to help us find contractors that their previous customers have had good results with. He even suggested that he was virtually certain that our attic has no asbestos in case we wanted to save ourselves the cost of that test. That's pretty above and beyond in my book, and absolutely builds rapport and trust. We'll be using this company for our subsequent properties and highly recommend them to everyone else.
We called to schedule an inspection and they were able to do it the next day. We received a very through report and the inspector went over everything to make sure we understood his findings. I would highly recommend this company. I will use them again!
My husband and I recently used Diligent for our home inspection. They were very thorough with each area and system in the house. I greatly appreciated the pictures and detailed description with recommendations and potential associated costs, it made me feel like we were making the most educated decision we could. Parker was extremely helpful and totally transparent - to the point that we will call him when we need another radon test done for an addition. They are very quick with the findings, Parker called immediately after completing the inspection to review his items with priority of getting repaired and it helped us get back to the sellers timely as well.
We used DILIGENT upon recommendation from our friends. Their communication was prompt and their inspection was so thorough! As first time home buyers, we feel confident we are making the right choice. Thanks, DILIGENT!
Parker Hurst was very helpful on explaining the inspection report to me. He was able to communicate the major concerns and minor concerns in a reasonable language for someone whose a first time home buyer. The finished report was very detailed and professional.
Highly recommend and will use again for any future home purchases.
Parker was exceptional—best inspector we’ve ever had. He was incredibly thorough and went the extra mile to be helpful. Comprehensive 80 page report with links to detailed explanations and helpful sites. Very highly recommended!
Absolutely wonderful folks over at Diligent. Met a few fellas from their team for my inspection and Kyle, the main inspector who conducted the report, did a superb job. A+ work and excellent people to do business with. Very happy I chose them and will use for all future home purchases.
We highly recommend Diligent! Kyle was very helpful and efficient. They were able to meet a very quick timeline for the general and additional inspections requested. We really appreciate the value added from the customer service!
We Hired Diligent to do a home inspection on a property we are buying in Fairvue Plantation. Scheduling was very easy and they were very accommodating with times. Inspection was complete and we are extremely pleased.
David was a fantastic home inspector for Diligent. He provided a detailed and comprehensive overview of his findings and recommendations. His subsequent report was received the same day as the inspection and was clear, concise, and easy to interpret. I would highly recommend Diligent to any new or current home buyer.
In spite of the pressure of looming holidays, Diligent scheduled our inspection quickly to accommodate the need to fit a tight time frame. The inspection is thorough and the report is very well presented and clear. It provides us with the next steps for moving forward in our purchase of our new home. I will definitely recommend Diligent to anyone in need of a home inspection.
Thank you for being so accommodating and thorough. Your attention to detail and professionalism was a wonderful experience as a client. I look forward to working with you again and recommending your service to others.
My experience with Diligent has been great. Their Inspectors are very professional and informative. Their office staff responds quickly and their follow up is superb, which seems to be lacking with a lot of other companies. My clients and I have always had a good experience with Diligent.
Diligent is everything you want in a home inspector. They are punctual, thorough and detail oriented. They make the information easy to review and are available should you need to ask any additional questions.
This was my first home inspection and I guess over the years I've come to lack faith in service providers in general, so I expected far less. Diligent really impressed me with their thorough and empirical approach, EXCELLENT communication, and willingness to address and comment on specific concerns which I had, some of which were outside the typical scope for a home inspection. I really can't recommend them enough, and will insist on their services if I buy another home in the future.
We were referred to Diligent from our realtor. They were quick to schedule our inspection, explained all of their services, and promptly provided our detailed report. Excellent customer service and knowledgeable inspectors. They were very thorough with their inspection of our property and report. Would highly recommend.
They were very professional in the pre, during, and post inspection. They called to confirm my scheduled inspection. Payment was easy as they had a link that was convenient. On the day of the inspection, I wanted to come and they were thorough on all the different items that needed to be fixed on the house. They were professional and the report I received was easy to understand! I would highly recommend them.
Extremely professional and thorough. Their software system is state of the art and gives you a full 40 page report about an hour after the inspection. Kyle was very friendly and walked us through everything. Highly recommend. Great experience from start to finish.
Our home inspector, Daniel, was extremely thorough and walked us through every point on the inspection report so we could understand clearly what needed to be addressed. The reports that Diligent provides are super helpful and provide context for those folks like myself who aren't experts in home construction and safety issues - they explain WHY something is called out as a safety or quality concern. They also run a full recall check on all appliances in the home, a nice add-on service for no cost. I would highly recommend Diligent for any home inspection needs!
Rich Taylor was the inspector from Diligent we worked with and he was FANTASTIC! The electronic report you receive with the findings is organized and easy to read. I found the summary portion at the beginning of the report extremely helpful to understand what the inspector thought was most important. I also like that they include a rating of complexity for solving the issue as well as urgency in completing the repair. This makes it easy as the homeowner to prioritize the items in the report. Thanks, Diligent!
Diligent has been awesome! Their turnaround time for scheduling is quick and easy. The owner of the company, Michael, is always responsive and prompt. Maureen is quick to respond.The inspectors have been thorough and descriptive. I have really enjoyed working with the wonderful staff at diligent. This company has something special to offer its customers. I look forward to a long relationship with this amazing company! Thanks for everything!